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Privacy policy

Last Updated: 17 Feb 2026

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1. Let’s keep it simple

I take your privacy seriously. This policy explains how I handle your personal information in a way that’s transparent and compliant with the Australian Privacy Principles (APPs). My goal is to get my art to you safely while keeping your data secure.

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2. What information I collect

I only collect what’s necessary to run my shop and stay in touch:

  • Contact details: Your name, email, and shipping address when you buy a piece or join my mailing list.

  • Payment Info: I use secure third-party processors like [Stripe/PayPal]. I never see or store your credit card numbers myself.

  • Website Data: I use cookies to see which artworks are popular and how people navigate the site. You can turn these off in your browser settings if you prefer.

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3. How I use your data

I use your information for the "usual" business stuff:

  • Fulfilling orders: Getting your new artwork packed and posted to the right house.

  • Updates: Sending you my newsletter (if you’ve opted in). You can hit "unsubscribe" at any time.

  • Support: Answering your questions or helping with commissions.

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4. Sharing your information

I don’t sell your data to third parties. I only share it with the "helping hands" that make this business work:

  • Delivery partners: Like Australia Post or couriers, so they know where to deliver your art.

  • Tech tools: My website host and email platform. Some of these services may store data on secure servers outside of Australia (e.g., in the US).

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5. Your rights and access

Under Australian law, you have the right to know what information I hold about you. You can:

  • Request access: Ask to see the data I have on file.

  • Request corrections: Ask me to update your details if they’re wrong.

  • Request deletion: Ask me to delete your info once an order is finished.

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6. Security

I take reasonable steps to keep your data safe from unauthorized access. If I no longer need your information for legal or business reasons, I’ll securely delete or de-identify it.

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7. Questions or concerns?

If you have any questions about your privacy or want to make a correction, just send me an email at artbyjordanna@outlook.com. 

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If you aren't happy with how a privacy complaint is handled, you can reach out to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

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